Shipping Policy
Lohdian Core Holdings LLC operates as an authorized ecommerce reseller and online distribution business. Shipping terms may vary depending on where a customer places an order and how the product is fulfilled.
1. Marketplace Orders
For orders placed through third-party marketplaces such as Amazon, shipping times, shipping fees, delivery estimates, and fulfillment handling are governed by the applicable marketplace’s checkout, shipping, and customer service policies.
2. Fulfillment Methods
Products may be fulfilled through one or more of the following methods:
- Fulfillment by Amazon (FBA)
- Merchant Fulfilled / Fulfillment by Merchant (FBM)
- Direct shipment through authorized supply chain or logistics partners where permitted
3. Shipping Estimates
Any shipping estimate shown on a marketplace listing or communicated during a direct sale is an estimate only and may be affected by carrier delays, weather, holidays, supply chain disruptions, or other events outside our control.
4. Shipping Areas
Shipping availability may be limited by product type, supplier restrictions, destination, carrier limitations, or marketplace rules.
5. Tracking
Tracking information is typically provided through the marketplace platform or sales channel through which the purchase was completed, when applicable.
6. Lost, Delayed, or Damaged Shipments
If a shipment is lost, delayed, or damaged, please contact the platform or sales channel where the order was placed first. If additional assistance is needed, you may contact us at info@lohdian.com.
7. Direct Business Orders
For direct wholesale, business, or special-order transactions, shipping terms will be governed by the applicable invoice, quote, purchase order, or separate written agreement.